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Terms and Conditions
As a ZIP (ZaZa Important Person), you will enjoy exclusive perks such as express check-in, complimentary stays at your preferred location, complimentary ZaZa Bucks redeemable throughout the hotel, and personalized welcome amenities with each stay. The red carpet has been rolled out for you and we are ready for your arrival!

In order to be eligible for ZIP express check-in, new members are required to physically present a credit/debit card upon arrival of their first stay after registration. We use chip and pin technology and do not accept credit card transactions via magnetic strip swipe. All members agree to inform Hotel ZaZa of any card updates, changes, or cancellations to the card originally provided. All members agree to use the payment method on file to authorize express check-in and to settle all charges for the stay. If this card cannot be authorized for estimated charges for the entire stay (room, tax, and incidental charge estimate), the guest will not be eligible for express check-in until the method of payment has been updated with the front office staff.

ZIP Points may be redeemed at any current or future Hotel ZaZa location in exchange for free overnight accommodation on a nightly basis. Quantity of ZIP points necessary to redeem free nights may vary based on location, room type selected, is subject to availability and membership status. Black-out dates apply. ZIP Points cannot be redeemed retroactively. Member must request to redeem ZIP points prior to or at check in. ZIP Points have no monetary value, are non-transferable and cannot be exchanged or combined with any other offer.

Reservations made with a discount or through a third party including but not limited to the following: Expedia, Travelocity, Hotels.com, Priceline, Tablet Hotels, Orbitz, etc are not eligible for ZIP reward points. ZIP points are rewarded on a per stay basis as opposed to a per night, per dollar or per room basis. Consecutive or overlapping reservations are considered a single stay. Brokering of rooms will not be permitted or rewarded.

By enrolling in our ZIP program, you are also opting into our Email Club program. Hotel ZaZa reserves the right to discontinue or modify the ZIP benefits at any time or without notice. Although we will make every attempt, we cannot guarantee that your ZIP welcome amenity will be delivered.

Your email address and personal details are used exclusively for the purpose of enhancing our services to you as a customer. You can refer to our Privacy Policy for further details.

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